• MISSION oriented, results producing, "team player" who is a doer. 
• Highly skilled organizer and manager of people and systems. 
• Excellent writing and oral communication skills. 

RETIREMENT - February 2003 to Present

OFFICE OF ADMINISTRATION (OA), ADMINISTRATION FOR CHILDREN AND FAMILIES. (ACF) DEPARTMENT OF HEALTH AND HUMAN SERVICES (HHS) June 2002 to February 2003

ADMIN SUPPORT SPECIALIST (SECURITY OFFICER)

Managed physical security in a 10 story office facility employing in excess of 2,000 employees. Provided supervision and coordination between ACF and a 13 person contract Guard Force manning four primary guard stations. Manager of the facility access control system which includes ID Card processing, access control operations at 60 entry points and managing an approximate 4,000 record database involving the personnel entering the facility on a routine basis. Recent accomplishments include upgrading an existing swipe card access control system to a proximity card reader system for the 60 entry points and issuing over 2,300 new ID Cards to facility employees.

FEDERAL OFFICE OF CHILD SUPPORT ENFORCEMENT (OCSE), ADMINISTRATION FOR CHILDREN AND FAMILIES, DEPARTMENT OF HEALTH AND HUMAN SERVICES   -  
February 1999 to June 2002

FACILITIES MANAGEMENT OFFICER

Managed all aspects of operations, maintenance and repair of an office facility providing workspace for 250 employees in a high rise office building complex. Tasks and accomplishments included the management of the facility telephone system, Local Area Network computer system, and physical plant furnishings and support systems. Planed for and supervised a team of various technical and trade craftsmen from other agencies in accomplishing daily work requirements. Analyzed new requirements, developed plans and procedures, and followed up with coordination to accomplish all required tasks.

Major accomplishments included planning for, and overseeing the renovation of 13,000 square feet of office space on the 2nd floor which provides a work space environment for sixty-two (62) employees of various grades levels up to GS-15. Designed and supervised the construction of three (3) automated conference rooms employing multi-media audio/visual equipment and integrating video conferencing with electronic whiteboard and projector presentation video displays.

Managed physical security and safety for OCSE. Maintained two security stations at primary entrances to the OCSE office space on the 2nd and 4th floors. Supervised the issuing and renewal of ID Badges for all agency employees. Processed reports and conducted informal investigations on security incidents and reports of thefts and assisted the Federal Protective Agency with their investigations. Maintained the facilities to comply with all security and safety requirements established by regulation.

Principal operator and manager for videoconferencing in OCSE. Operated a network of many Videoconferencing units located in the headquarters, 10 regional offices and numerous outside agencies that interface with OCSE on a daily basis. Arranged for and conducted all major video conferences with outside agencies for the Commissioner's office.

Performed a myriad of tasks for the operations and management of the Commissioner's office. Principle staff officer responsible for organization charts, preparation of special application items, and daily time management through an automated process. Principle task involved analyzing, evaluating and interpretations of current policy and procedures and the development of new procedures for the efficient operation of the OCSE office environment.

FEDERAL OFFICE OF CHILD SUPPORT ENFORCEMENT (OCSE), ADMINISTRATION FOR CHILDREN AND FAMILIES, DEPARTMENT OF HEALTH AND HUMAN SERVICES   -   
January 1997 to February 1999

CONSULTANT

• Provided private sector advice in implementing new federal initiatives.  Program Specialist for two major projects;  the "Big8" Initiative, involving working with the states with the highest child support caseloads, to develop projects and procedures that resulted in increased child support collections and dramatically improved the lives of thousands of children; and the METRO Project, which involved working with all jurisdictions surrounding Washington, DC to develop compatible and comprehensive procedures so that child support cases can be worked across jurisdictional boundaries resulting in the successful collection of child support and improvement in child support program performance.
  
  
• Principal manager for videoconferencing in OCSE. Operates a network of 35 Videoconferencing units located in the headquarters, 10 regional offices and eight IV-D Program Director offices. Coordinates and conducts video conferences with outside agencies.

• Served as principal manager for videoconferencing in OCSE.  Developed and operated a network of videoconferencing units located in the headquarters and throughout a number of agencies working with OCSE. Served as a member of the Electronic Team (E-Team) which advised management on solutions to issues and problems involving all forms of audio, visual, and computer equipment to include the agency presence on the Internet and management of the Local and Wide Area Networks.  Was the operating manager for three electronic mail "ListServ" systems.  Instructor for Professional Development Training involving teaching classes on Microsoft's Word, Excel, and PowerPoint programs, Beyond Mail and Internet/Intranet Operations.
   

LOCKHEED MARTIN, IMS - 1996
DEPUTY PROJECT MANAGER, Criminal Justice Services Division

• Interim Project Manager for startup phase of contract to provide Probation Case Management Services, involving electronic monitoring, telephonic reporting and delinquent collections, for the County of Los Angeles (California) Probation Department.
  
  
• Managed execution of project implementation plan. Member of project design team; assisted in formulating the project design and developing specifications. Developed specific operating policies and procedures for project systems operations.

CIRCUIT COURT FOR PRINCE GEORGE’S COUNTY, MARYLAND - 1986 - 1995
CHIEF, Office of Fines and Costs Enforcement - 1989 - 1995

• Managed office pursuing collection of costs ordered by the Court in adult criminal and civil cases through litigation and enforcement measures.
  
  
• Increased collections threefold, over several years. Pursued tens of thousands of delinquent cases and collected in excess of $10 million over nine years.
  
  
• Hired, trained, and supervised office staff. Completed 150 to 200 legal and administrative actions daily while supervising six managers and administrators.
  
  
• Testified in Court on behalf of the State. Conducted conferences, seminars and briefings for high level Federal, State and local officials on conduct of the collection program.
  
  
• Coordinated and scheduled numerous activities with and for the Court involving judges, attorneys, all parties in the case, and associated outside agencies involved in court cases.

DEPUTY CHIEF, Adult Collection and Judgment Restitution Program - 1986 - 1989

• Formulated, implemented and managed aggressive collection program within the Court resulting in a marked increase in financial collections.
  
  
• Developed and operated a data base computer system, to include writing the software to track the collection activities on delinquent Criminal and Civil Court cases.

UNITED STATES DEPARTMENT OF JUSTICE - 1985 - 1986
Restitution Education, Specialized Training and Technical Assistance Program (RESTTA) CONSULTANT on Juvenile Restitution Programs for the 7th Judicial Circuit of Maryland

• Conducted major study on Court's needs in Office Automation and Data Processing Activities to establish a collection program for the Circuit Court for Prince George’s County, Maryland.

 
• Established software programs and hardware equipment to automate the management function of newly created Adult Collection and Judgment Restitution Program.

Colonel, U.S. Army, Corps of Engineers.

Summary - 28 year Military career, 20 years active Federal Service - Primary area of experience in operations and training. Served as Facilities Management Officer in two major commands. Formulated all plans and executed all matters pertaining to the operation and maintenance of facilities. Coordinated all construction matters, served as Contracting Officer and Contracting Officer Representative on specific contracts, procured supplies and special equipment, organized and supervised facilities operations, and providing technical guidance and assistance for support activities. Served as an Instructor in the US Army Engineer School. Spent seven years in overseas assignments in Korea, Italy, Germany, and Vietnam. Served in combat in Vietnam for 21 months as a Company Commander, Battalion Operations Officer, and Assistant Engineer at the Brigade and Division level. Served final five years on Active Duty as Deputy and then Director of Personnel for the District of Columbia Army National Guard.

DISTRICT OF COLUMBIA ARMY NATIONAL GUARD - 1982 - 1985
DIRECTOR OF PERSONNEL and MILITARY PERSONNEL MANAGEMENT OFFICER

• Managed all requirements pertaining to personnel actions, records, administrative plans, and personnel policies and procedures for 2,500 person organization.

 
• Supervised and directed 12 Personnel Managers, Data Processing Managers, Recruiting and Retention Managers and Unit Technicians.

 
• Budget Director and Manager for Personnel Operations portion of State Operating Budget amounting to more than $1 million annually.

 
• Developed and maintained automated data processing systems to accomplish administration and records keeping functions. Directly involved in bringing on line the "SIDPERS" personnel automated system implemented by the National Guard Bureau.

Courses Completed

• Graduate, U. S. Army Command and General Staff College, Fort Leavenworth, Kansas. 
• Military Police Officer Orientation Course, U. S. Army Military Police School. 
• Instructor Training Course, U. S. Army Engineer School, Fort Belvoir, Virginia. 
• Post Engineer Management Course, U. S. Army Schools, Europe. 
• Work Plant and Construction Course, U. S. Army Schools, Europe. 
• Nuclear Weapons Employment Course, U. S. Army Engineer School, Fort Belvoir, Virginia. 
• Engineer Officer Basic and Career Course, U. S. Army Engineer School, Fort Belvoir, Virginia. 

Knowledgeable on DOS, UNIX and CICS operating systems and experienced in numerous software packages, to include: word processing (WordPerfect, Word and others), Microsoft Office Professional, Microsoft Project, several data base management programs, spreadsheets (Excel and MultiPlan), graphics and special application programs.

Experienced in Web Page design for the Internet using Hyper Text Markup Language (HTML) and Common Gateway Interface (CGI) programming code.

A certified user of the Maryland Criminal Justice Information System (CJIS) and the FBI’s National Crime Information Center (NCIC) computer systems.

Held a TOP SECRET clearance, with BI completed, during period of active military service.